Wisdom Yatra

Privacy Policy

 

1. Introduction

Wisdom Yatra (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and users of our services. This Privacy Policy outlines how we collect, use, and protect personal information in compliance with:

  • The Information Technology Act, 2000
  • The Information Technology (Reasonable Security Standards and Procedures and Sensitive Personal Data or Information) Rules, 2011 (the “IT Rules”)

2. Information We Collect

Personally Identifiable Information (PII)

We may collect PII such as:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Other information you voluntarily provide when using our website or services

Non-Personally Identifiable Information (Non-PII)

We may collect Non-PII through cookies and other tracking technologies, including:

  • IP address
  • Browser type
  • Device information
  • Website usage data

Sensitive Personal Data or Information (SPDI)

We may collect SPDI (as defined under the IT Rules), such as:

  • Financial information
  • Health information
  • Biometric data

Note: SPDI is collected only with your explicit consent and in strict accordance with the IT Rules.

3. How We Use Your Information

Providing Services

  • Provide and improve our services
  • Respond to your inquiries
  • Fulfil your requests

Marketing and Communication

  • Send marketing materials, newsletters, and promotional content (with your consent)

Analytics and Improvement

  • Analyze website traffic
  • Improve our services
  • Enhance user experience

Legal Compliance

  • Disclose information to comply with legal obligations, court orders, or legal processes

4. Data Sharing and Third Parties

Service Providers

We may share PII with third-party service providers, including:

  • Payment processors
  • Email marketing platforms
  • Analytics providers

Business Transfers

Your PII may be transferred in the event of:

  • Business transfer
  • Merger
  • Sale of all or part of our assets

Law Enforcement

We may disclose information to:

  • Law enforcement agencies
  • Government authorities as required by law

5. Data Security

We are dedicated to protecting your personal information through:

  • Reasonable security measures
  • Industry-standard security technologies
  • Practices including:
    • Encryption
    • Firewalls
    • Access controls

6. Your Rights

Access and Correction

  • Right to access and correct your PII

Deletion

  • Right to request deletion of your PII (subject to legal obligations)

Data Portability

  • Right to request PII in a structured, machine-readable format

Opt-Out

  • Right to opt-out of marketing communications

7. Cookies and Tracking Technologies

  • We use cookies and tracking technologies to collect Non-PII
  • You can control cookie usage through browser settings

8. Children’s Privacy

Important:

  • Our website and services are not intended for children under 18
  • We do not knowingly collect PII from children under 18

9. Changes to this Privacy Policy

  • We may update this Privacy Policy periodically
  • Changes will be posted on our website
  • Continued use of our website and services after changes constitutes acceptance of those changes

Last Updated: 25-02-2025